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MakeInSurvey Analytics for

Hoteliers


The Hospitality Industry has been very competitive from last couple of years.

The Hoteliers have to go over and above traditional methods to identify guest trends, recognize problem areas and develop strategies to fix them at the right time so as to increase profitability.

Use survey analytics to customize Hotel Room, Banquet Hall, Restaurant Food service.

 
 

“ Increase quality tourist experience for your hotel booking. ”


“ Understand guest experience for hotel’s staff behavior. ”


“ Understand the perception of customer for your hotel brand. ”


 

How MakeInSurvey can help you understand what matters most to potential guests, and how can you improve the guest experience at your hotel?


Many customers are not comfortable in sharing their real views openly. Here comes the need of MakeInSurvey platform. You can conduct more personalize survey with your guest/customer and present at the time of checkout.


The MakeInSurvey analytics you receive ensures that your strategy and marketing principles are aligned with customer needs and area of interest.

 

Measure Consumer Experience

Using MakeInSurvey, you can conduct various surveys for your customers like,

1 Hotel Restaurant Service Survey

2 Hotel Room Service Survey

3 Hotel Banquet Hall Service Survey

4 Hotel Guest Service Survey

5 Hotel Event Survey

6 Hotel Food Quality Survey

7 Hotel Staff members Survey
and many more ..

 

MakeInSurvey allows you to make your customer survey look and feel more personalize. Like add hptel logo, white label copyright mark, hotel brand related video content from youtube channel etc. This create effective background for your customer survey and your customers could feel that voice really matters.

 

Helps to improve Hotel Services and Guest Experience:

Using this analytics, hotel owners and managers can know about their hotel strengths and weaknesses. Hoteliers can also improve their services and provide guests great experiences.

Helps to build Brand Health & Value:

Using this analytics, a complete picture of your brands’ position compared to competitors, to support strategic decisions and measure the impact of marketing spend.

Helps to make your Marketing more effective:

Using this analytics, the hotel industry can improvise and make its marketing more effective, by knowing exactly what to market to potential customers.
This enables advertisers to build more unique segments that may assist in identifying key consumer groups who frequently visit hotels or other relevant locations.

This will help hotel marketing team to build more unique segments that may assist in identifying key consumer groups who frequently visit hotels or other relevant locations.

 

Easily access to meaningul analytics representation

1 Graphical Analysis Report:

 + This gives detailed graphical representation of survey on dashboard.
 + It provides Demographic Analysis, Age-wise Analysis, Bar- Chart, Pie-Chart Analysis for survey and its questions.

2 SWOT Analysis Report:

 + This provides detailed excel report of survey participants who shared opinions for your survey.

2 Raw Analysis Report:

 + This excel report helps you to see raw inputs of survey respondents.

3 Our statistical analytics highlights Net Promoter Score (NPS score) based on audience opinions.

4 Understand what percentage of your Customers are in category of Promoters , Passives, Detractors.

5 Understand what percentage of your Customers are in category of Promoters i.e willing to promote your organization service in market.

6 Understand consumer area of interest to avail new fashion / trending apparels / home & living appliances / mobiles & tabs or other appliances.

7 Take ready analytics of your survey for presentation, HR-staff and Senior members meetings, seminar etc.

8 Avoid paper survey and maintenance cost. Go Digital.

9 Low pricing and manage more survey's at one place.

10 Your surveys are secured and protected efficiently. Drive your target audience by sharing survey as per your needs.

11 Easily access excel based SWOT, RAW analytics representation for your survey.

 

“ Make Analytics-Driven decisions for your E-Commerce compamy. Avoid gut-instinct and believe on Analytics based decision for your Hotel. ”


“ Increase customer loyalty, gain new customers and enrich the personalize relationship with old customers. ”


We believe in our service and would like build strong TRUST with you as well.

 
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