MakeInSurvey Analytics for Manufacturing Companies


Have you ever heard the saying, if you don't appreciate and value your customers then, someone else will  .

Also, there's another audience which you may be undervaluing which could lead to the decline in sales and office morale. That's your employees! .


 
 

 Your customers and employees both are important to build strong foundation for your organization. 


 Tests the level of passion, enthusiasm and commitment an employee has to it's organization. 

 
 

 Retain your employees and gain new customers for organization while enriching the quality support with your old cusstomers. 

 

However, you might think most of the companies do have formal process to listen to their customers. But this traditional and normal approaches wont be too effective to maintain long term relationship with your members.

And, then you might guess what should we do now ?

So, the answer to your question would be, use the effective digital platform service. And where could you find such service ?

Well, its MakeInSurvey, Online Survey Analytics platform that can be fruitful for your organization.

 

How MakeInSurvey can help you understand Customer and Employee Experience analytics ?

Its more like the  Workforce Analytics platform that will help you to understand deep voice of your customers, employees which impacts on business sales, productivity. 

 

Measure Customer Experience

Using MakeInSurvey, you can conduct various surveys for your customers like,

1 Customer Experience Survey

2 Product Service Survey

3 Customer Service Survey

4 Net Promoter Score Survey

5 Customer Engagement Survey

6 Customer Exit Survey
and many more ..

MakeInSurvey allows you to make your customer survey look and feel more personalize. Like add company logo, white label copyright mark, product/service related video content from youtube channel etc. This create effective background for your customer survey. And your customers could feel that voice really matters.

This analytics ensures your strategy and marketing principles are aligned with customer needs and area of interest.


Helps to identify Customer Preferences:

This analytics is important for determining a customer's needs and tastes, particularly when a business introduces new products.

Allows Comparisons to the Competition:

This analytics will help you to better understand how customers rate and use their products versus competitive products. It is vital in determining where a company's products and services excel or fall short compared to alternatives on the market.

It Can Improve Customer Service And Identify Necessary Changes:

This analytics is especially important when a company surveys lost customers to determine why customers no longer are buying its products. The goal of the survey becomes finding out if there is anything the company can do to win a customer's business back.

 

Measure Employee Experience

Using MakeInSurvey, you can conduct various surveys for your employees like,

1 Employee Engagement Survey

2 Employee Exit Survey

3 Employee Rentention Survey

4 Employee Training Survey

5 Employee Job Satisfaction Survey

6 Employee HealthCare Survey
and many more ..


It will give employees the chance to feel heard:

Not having a regular survey sends a clear message you don’t care about people’s opinions. The act of filling out a survey gives them a specific channel for expressing voice.

If employees do not feel they are valued, they will not feel enthusiasm, energetic to service your customers.

 

Easily access to meaningul analytics representation

1 Graphical Analysis Report:

 + This gives detailed graphical representation of survey on dashboard.
 + It provides Demographic Analysis, Age-wise Analysis, Bar- Chart, Pie-Chart Analysis for survey and its questions.

2 SWOT Analysis Report:

 + This provides detailed excel report of survey participants who shared opinions for your survey.

2 Raw Analysis Report:

 + This excel report helps you to see raw inputs of survey respondents.

3 Our statistical analytics highlights Net Promoter Score (NPS score) based on audience opinions.

4 Understand what percentage of your Employees, Customers are in category of Promoters , Passives, Detractors.

5 Understand what percentage of your Employees, Customers are in category of Promoters i.e willing to promote your organization service in market.

6 Take ready analytics of your survey for presentation, HR-staff and Senior members meetings, seminar etc.

7 Avoid paper survey and maintenance cost. Go Digital.

8 Low pricing and manage more survey's at one place.

9 Your surveys are secured and protected efficiently. Drive your target audience by sharing survey as per your needs.

10 Easily access excel based SWOT, RAW analytics representation for your survey.

 

 Make Analytics-Driven decisions for your Manufacturing Company. Avoid gut-instinct and believe on Analytics based decision for Manufacturing company. 


 Increase customer loyalty, gain new customers and enrich the personalize relationship with old customers. 


We believe in our service and would like build strong TRUST with you as well.